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Privacy & Cookie Policy

Boston Interiors Home Furnishings is committed to respecting your privacy and the need for protection and management of contact information you share with us including info such as your name, mailing address, email address, telephone number, etc.. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use and store such information, the choices you have regarding our use of, and your ability to correct and/or opt out of our use of the information. This applies to information we collect about you in our stores and through our website and catalog. By using our web site or sharing your contact information with us, you are accepting and consenting to the practices described in our Privacy Policy. If our policy changes at any time, we commit to keeping the accurate and current information for your review on our website at all times. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

COLLECTING INFORMATION ABOUT YOU

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • purchase history

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide information about yourself, such as your name, shipping/billing address, etc. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may not have access to certain services, offers and content on our web site. In addition, we may need to contact you to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.

In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our site traffic. We may analyze this data for preferences, trends, site usage statistics and to recognize you. We may also receive usage data from your mobile phone or other device you use to access our web sites or our mobile applications, including location data, which we may also combine with other information.

If you access any of our websites with your log-in credentials from a social networking site (e.g., facebook or twitter) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site. We may add this information to the information we have already collected from you via our stores or website.

USING INFORMATION ABOUT YOU

We use your information to execute and complete a purchase transaction. This includes your name, address and telephone number, shipping address, items purchased and their prices, purchase tender information and delivery related data for the sole purpose of completing a purchase and delivery transaction. We use your purchase history information to assist you with any future requests for warranty claims, parts or service on the items you purchased. We may also use your contact information for analytical and marketing purposes, such as confirming orders, analyzing trends, telling you more about Boston Interiors and the like. From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Partners.

We may also combine that information with publicly available information and information we receive from or cross-reference with our Partners and others, including providers of third party cookie and other third party browsing and use data. We use that combined information to enhance and personalize the shopping experience, and to recognize our customers, so that we can communicate with you directly about things that may be of interest to you, and for other promotional purposes.

We may contract with companies or persons to provide certain services including credit card processing, delivery or shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

We allow third-party companies to serve ads and/or collect certain information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, subject of advertisements clicked) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third party web beacon to collect this information. Our systems do not recognize "Do Not Track" signals, but several of these third party companies who utilize these cookies or beacons on our web site enable you to opt out of this behavioral advertising. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information.  In certain instances we may also disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Boston Interiors or to others. We may also disclose your contact information when we believe the law or legal process requires it.

OPTING OUT OF MARKETING; REQUESTS FOR UPDATING OR DELETING YOUR INFORMATION; REQUESTING DETAILS ON WHO YOUR DATA IS SHARED WITH; OPTING OUT OF 3RD PARTY DATA SHARING

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Partners, or if you would like to opt out of sharing your information with other marketers, please let us know. In the U.S., you can call us at 1-800-847-1336 or visit our website at bostoninteriors.com/contact-us. Please be sure to fill out the form completely. If you would like to update or correct your email address, mailing address or other contact information with us please contact us by calling 1-800-847-1336 or by visiting our website at bostoninteriors.com/contact-us.

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.

Please note that any requests to delete or update your contact information may take up to five days. It can take six to eight weeks to process a marketing removal postal mail deletion request.

To request more specifics on the data we have on file for you or to request deletion of your personal information from our systems, please complete the Personal Information Request Form here.

To request more information on which specific Partners we share your personal data with and/or whether Boston Interiors or our Partners receive or earn any monetary or other type of gains from the sharing of that information, please complete the Third Party Shared Information Request Form here.

COOKIES

When you visit our website, you will be prompted to allow the use of cookies during your session on our site. If you allow the use of cookies, we may also use them in emails that you receive from us. We use cookies to improve the quality of our service when you visit our web site. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, assist our online team to track visits to and sales on our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. Certain of our Service Providers may use cookies and collect information on our behalf. They are prohibited by our contract with them from sharing that information with anyone other than us or our other Service Providers. However, we respect your right to choose whether to be included in such services. In addition, we or certain of our Service Providers, in connection with the services that they provide to us, may work with third parties who may use cookies to collect information to tailor advertising for you and others elsewhere on the Internet and on our web site, and to assist in reminding us of who you are. If you would like to opt out of accepting cookies altogether, you can also set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

SECURITY

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk.

LINKS TO THIRD PARTY WEB SITES

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk.

POLICY CHANGES

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site, as applicable. Those changes will go into effect on the effective date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Your continued use of our web site or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

CONCERNS OR INQUIRIES

Should you have any Privacy Policy concerns, you can call us at 1-800-847-1336 or send us an email to [email protected].

Effective Date: January 20, 2017