Delivery & Pickup

Have you considered our White Glove Delivery Service to your home? Here's why we highly recommend that you do!

• Each and every piece of furniture that leaves our warehouse is prepared, assembled, and inspected here. If it isn't perfect, we won't send it to your home.
• Our unsurpassed, white-glove delivery service ensures items are placed in your home safely and without damage.
• For items that are delivered using our White Glove Delivery Service, in-home service for a manufacturer warranty issue during the first year to be provided by Boston Interiors, an authorized third-party technician, or an alternative service partner of the manufacturer depending on availability and type of service required and the terms of the manufacturer's warranty. Replacement parts are provided by the manufacturer under the terms of the manufacturer's warranty.

All items will arrive unpacked, inspected, assembled and ready to use. Any packing materials are removed and recycled at our distribution center. Our delivery drivers will not remove and dispose of your old furniture; however we will remove your mattress and/or boxspring if we are delivering a new mattress and/or boxspring at the same time.

LOCAL

White Glove Delivery Service within 60 miles of our Distribution Center

Includes areas within 60 miles of Boston, Cape Cod, and select towns within Southeastern New England; primarily Central and Eastern Massachusetts, as well as Southern New Hampshire, Southern Maine and Rhode Island.

White Glove Delivery Service & Warranty Service Rates

• Orders up to $699: $69
• Orders of $700+: Minimum of $129 or 6% of order, whichever is greater, and a maximum charge of $449

Local In-Home Delivery of Clearance Merchandise

• 10% of clearance price, with a minimum charge of $129

OUTSIDE OF ZONE

White Glove Delivery Service to Martha's Vineyard

$175–$399 (some restrictions apply)

White Glove Delivery Service to Nantucket

$175–$550 (some restrictions apply)

Delivery outside of local area and nationwide: Please contact our stores for delivery rates, terms, and restrictions for your specific location. Price is dependent on order value and distance.

In-home warranty service is not available on any delivery to Martha’s Vineyard, Nantucket, or nationwide.

Exceptions and Restrictions

• Hoists and relocation of existing furniture are not included with White Glove Delivery Service
• There is a $10 charge per floor, per item, for delivery over 3rd floor without an elevator
• Customer is responsible for fit of furniture into their home. Refer to No Fit Policy for available options
• In-home warranty service is not available for the following: Martha's Vineyard, Nantucket, or nationwide delivery.

Canceling your Delivery

There is no fee for canceling delivery more than 48 hours prior to the scheduled delivery date. There is a $50 re-stocking fee for canceling delivery within 48 hours of a scheduled delivery date.

Pickup

Tuesday - Saturday 8:00AM - 3:00PM
Closed on Sunday and Monday

301 Page Street
Stoughton, MA 02072

Customer Pickup Policies

• If you require assembly of your items, please call 48 hours ahead (781-847-4600)
• Please proceed to the front desk inside our Stoughton store and you will be given directions to the pickup location.
• Final Payment is due prior to pickup. We accept cash, checks, MasterCard, Visa, American Express, Discover and Boston Interiors Synchrony Home credit cards for balance payment.
• You must bring the appropriate size vehicle and any necessary padding and/or protection for your vehicle
• All items will be given to you in factory sealed boxes unless you request assembly 48 hours in advance of your pickup time
• Boston Interiors will assist you with loading your furniture into your vehicle. We will not tie down or secure the furniture into, on top of, or in any other way to your vehicle. You are responsible for the secure loading of your vehicle
• All items picked up become your property at the time of pickup. We are not responsible for damage that may occur during transport or moving into your residence
• If you have a service problem, please contact customer service and arrange for a time to return or exchange at the warehouse. You will be responsible for returning the merchandise to the distribution center