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Join our team!
Openings
Sales and Design Associate
Locations: Westborough, MA | Stoughton, MA | Natick, MA | Mashpee, MA | Hanover, MA | Burlington, MA
Customer Service CoordinatorLocations: Corporate Office, Stoughton, MA
Operations AssistantLocations: Corporate Office, Stoughton, MA
Sales and Design Associate
Our Sales & Design Associates are drawn to people, colors, style, and design. Every day you will connect in person with clients and discover their needs to match products with quality craftsmanship. You will help clients with their projects, whether big or small, using state of the art 3D floor planning, custom or in stock furniture selections and completing their home spaces with accessories, rugs, and lighting.
We offer a comprehensive training plan that allows you to earn while you learn.- Determine client’s needs, answer product questions, and recommend right solutions
- Design and plan ascetically pleasing spaces from product specifications to placement
- Manage the complete selling process to optimize each customer’s brand experience
- Create customized presentations utilizing 3D floor planning software, product, fabric, color, and finish options
- Creative, motivated with a strong drive to connect with clients
- Detail oriented and able to manage the full range of client needs
- Inspired by design, textiles, color and style
- Friendly, energetic and able to manage customer interactions
- Innovative, collaborative, and willing to learn, grow and contribute
- Proven work experience in Retail Sales, design, or related field
- Proficiency in computer skills and ability to learn new programs
- HS Diploma, preferred College – Business, Design, Fashion or Arts
- Proficiency in basic math
- Availability to work flexible shifts including weekdays, weekends, holidays
- In person, full time
- Front Desk/reception coverage
- Answering Phones
- General Support to all departments within Operations
- Retail customer service background
- Excellent customer service and communication skills in person, email and by phone.
- Experience with retail customers and vendors and ability to work closely with peers in a professional office environment.
- Prior retail/retail office support, preferably in furniture or direct retail customer service
- Ability to multitask, stay organized and focused
- Excellent follow up skills are an absolute must
- Strong phone skills, including the ability to listen and offer empathy when necessary
- Strong PC skills, specifically with Microsoft Windows Operating System, Office Applications and Outlook Email
- Full time: Tuesday through Saturday from 7:00 am to 3:30 pm
- Location: Stoughton, MA
- Front Desk/reception coverage
- Answering Phones
- General Support to all departments within Operations
- Retail customer service background
- Excellent customer service and communication skills in person, email and by phone.
- Experience with retail customers and vendors and ability to work closely with peers in a professional office environment.
- Prior retail/retail office support, preferably in furniture or direct retail customer service
- Ability to multitask, stay organized and focused
- Excellent follow up skills are an absolute must
- Strong phone skills, including the ability to listen and offer empathy when necessary
- Strong PC skills, specifically with Microsoft Windows Operating System, Office Applications and Outlook Email
- Full time: Tuesday through Saturday from 7:00 am to 3:30 pm
- Location: Stoughton, MA
- Travel to customers' homes to assess and complete furniture repairs
- Demonstrate professionalism, confidence, and positive energy while working in customers' homes
- Work efficiently in customer homes to resolve service issue within dedicated time frame
- Repair merchandise, properly install and adjust product per the service ticket and report back to Customer Service Manager
- Utilize best methods for resolution to repair an item in the customer’s home
- Reliable and works independently
- Ability to communicate with customers effectively
- Master products and company knowledge
- Adhere to state traffic and transportation laws
- 1 Year experience working with wood furniture, leather, fabric & upholstery
- Color matching & blending
- Wood repairs and Touch ups
- Upholstery repairs including structural/mechanism replacements
- Excellent time management skills and attention to detail
- Making repairs to furniture requires lifting, bending, kneeling, stooping and moving furniture items to accommodate the repairs necessary to satisfy the customer
- Ability to lift 50lbs
- A clean motor vehicle record and valid driver’s license
Responsibilities
You Are
What You Have
Requirements
Summary of Benefits:
Paid Vacation and Holidays
Paid Training, Health, Dental and Disability Insurance
Employee Discounts
401K Matching
Retirement Plan
Tuition Reimbursement
Corporate Headquarters
Boston Interiors
301 Page Street
Stoughton MA, 02072
To apply, please send your resume with the job title in the subject line to: [email protected]
Customer Service Coordinator
Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced office assistant to provide customer service & delivery support.
Essential Functions:
Qualifications:
Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced Customer Service Coordinator.
We are looking for a Customer Service Coordinator who is organized, detail-oriented, and able to multi-task. The ideal candidate must work well independently as well as in a team setting and be comfortable in a fast-paced environment.
Boston Interiors offers an exceptional environment in which to cultivate and expand your professional talents and a well-balanced, competitive compensation and benefits package for employees and their families including:
Paid Vacation; Health, Dental and Disability Insurance; Employee Assistance Program; Employee Discounts; 401K Retirement Plan; Tuition Reimbursement; Direct Deposit
To be considered for this position, please send your resume and cover letter, with the job title in the subject line to: [email protected] Your cover letter should include a summary of your experience as it relates to the requirements for this position and your salary requirements.
Operations Assistant
Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced office assistant to provide customer service & delivery support.
Essential Functions:
Qualifications:
Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced Customer Service Coordinator.
We are looking for an Office Assistant who is organized, detail-oriented, and able to multi-task. The ideal candidate must work well independently as well as in a team setting and be comfortable in a fast-paced environment.
Boston Interiors offers an exceptional environment in which to cultivate and expand your professional talents and a well-balanced, competitive compensation and benefits package for employees and their families including:
Paid Vacation; Health, Dental and Disability Insurance; Employee Assistance Program; Employee Discounts; 401K Retirement Plan; Direct Deposit
To be considered for this position, please send your resume and cover letter, with the job title in the subject line to: [email protected] Your cover letter should include a summary of your experience as it relates to the requirements for this position and your salary requirements.
Furniture Repair Technician/Customer Service Road Technician
Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking a highly motivated, experienced Customer Service Road Technician with terrific communication and customer service skills. We offer a competitive salary and excellent benefits.
The Customer Service Road Technician performs in home service appointments for our customers to repair furniture. The technician works closely with the customer service team to satisfy any furniture damages or manufacturer defects our customers experience. Repairs include touching up wood finishes, upholstery, mechanism replacements, adjusting sectional clips, leveling legs, adjusting drawer glides, replacing seat cores, cleaning upholstery.
Essential Functions:
Qualifications:
We are looking for a skilled technician who is capable of working quickly, efficiently, independently and has excellent communication skills.
Schedule: Full time Tuesday – Saturday 7:00 am – 3:00 pm
Summary of Benefits:
Paid Vacation and Holidays
Paid Training, Health, Dental and Disability Insurance
Employee Discounts
401K Matching
Retirement Plan
Tuition Reimbursement
Corporate Headquarters
Boston Interiors
301 Page Street
Stoughton MA, 02072
To apply, please send your resume with the job title in the subject line to: [email protected]
Disclaimers
Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Boston Interiors is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Boston Interiors discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.
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