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Sales and Design Associate
Locations: Hanover, MA | Natick, MA | Mashpee, MA | Burlington, MA

Accounting Analyst
Locations: Corporate Office, Stoughton, MA

Customer Service Coordinator
Locations: Corporate Office, Stoughton, MA

Operations Assistant
Locations: Corporate Office, Stoughton, MA

 

Sales and Design Associate

Our Sales & Design Associates are drawn to people, colors, style, and design. Every day you will connect in person with clients and discover their needs to match products with quality craftsmanship. You will help clients with their projects, whether big or small, using state of the art 3D floor planning, custom or in stock furniture selections and completing their home spaces with accessories, rugs, and lighting.

We offer a comprehensive training plan that allows you to earn while you learn.

    Responsibilities

  • Determine client’s needs, answer product questions, and recommend right solutions
  • Design and plan ascetically pleasing spaces from product specifications to placement
  • Manage the complete selling process to optimize each customer’s brand experience
  • Create customized presentations utilizing 3D floor planning software, product, fabric, color, and finish options
    • You Are

    • Creative, motivated with a strong drive to connect with clients
    • Detail oriented and able to manage the full range of client needs
    • Inspired by design, textiles, color and style
    • Friendly, energetic and able to manage customer interactions
    • Innovative, collaborative, and willing to learn, grow and contribute
      • What You Have

      • Proven work experience in Retail Sales, design, or related field
      • Proficiency in computer skills and ability to learn new programs
      • HS Diploma, preferred College – Business, Design, Fashion or Arts
      • Proficiency in basic math
        • Requirements

        • Availability to work flexible shifts including weekdays, weekends, holidays
        • In person, full time

        Summary of Benefits:

        Paid Vacation and Holidays
        Paid Training, Health, Dental and Disability Insurance
        Employee Discounts
        401K Matching
        Retirement Plan
        Tuition Reimbursement

        Corporate Headquarters

        Boston Interiors
        301 Page Street
        Stoughton MA, 02072

          To apply, please send your resume with the job title in the subject line to: [email protected]


           

          Accounting Analyst

          Locations: Corporate Office, Stoughton, MA

          The Sales Accounting Analyst will work closely with the accounting department and other financial professionals within the organization to help maintain clear and concise customer accounts. This role requires working collaboratively with others in the department to provide detailed analysis and reports that includes retail sales location paperwork, cancellations and adjustments.

          Essential Job Functions

          • Daily review and reconciliation of the retail location sales paperwork
          • Daily review of sales invoices to ensure that the state sales tax collected has been assigned to the state where the delivery occurred
          • Process and manage sales cancellations and other A/R entries to the customer’s accounts on a timely basis
          • Reconcile and review the daily cash reconciliations to our operating system
          • Monthly review and status reporting of aged accounts receivable balances
          • Prepare, manage and ensure the accuracy of the weekly financing settlements to our customer accounts
          • Other financial duties and special projects as assigned by management
          • Education & Experience

            • Associates or Bachelor’s degree or equivalent experience and/or military experience
            • 2-5 years of experience performing tasks similar to those stated above
            • Auditor’s mentality - someone that is naturally curious and committed to investigating and uncovering anomalies
            • Ability to maintain patience and professionalism with challenging accounts/customers/vendors
            • Strong attention to detail and excellent command of grammar and language
            • Must have strong interpersonal and communications skills (both oral and written) with a focus on customer service and demonstrated ability to effectively interact at all levels across the organization to build successful relationships
            • Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions; ability to break a complex problem down into its component parts and arrive at the appropriate solution in a timely fashion
            • Must be flexible and able to thrive in a time-sensitive environment to meet strict deadlines
            • Positive attitude, always looking to improve current processes and procedures; ability to see opportunities for change, to capitalize on them and implement them when appropriate for the benefit of the organization
            • A self-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the mission of the team
            • Demonstrated proficiency in Microsoft Excel and Microsoft Office

            Corporate Headquarters

            Boston Interiors
            301 Page Street
            Stoughton MA, 02072

            To apply, please send your resume and cover letter with the job title in the subject line to: [email protected]





            Customer Service Coordinator


            Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced office assistant to provide customer service & delivery support.

            Essential Functions:

            • Front Desk/reception coverage
            • Answering Phones
            • General Support to all departments within Operations

             

            Qualifications:

            Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced Customer Service Coordinator.

            We are looking for a Customer Service Coordinator who is organized, detail-oriented, and able to multi-task. The ideal candidate must work well independently as well as in a team setting and be comfortable in a fast-paced environment.

            • Retail customer service background
            • Excellent customer service and communication skills in person, email and by phone.
            • Experience with retail customers and vendors and ability to work closely with peers in a professional office environment.
            • Prior retail/retail office support, preferably in furniture or direct retail customer service
            • Ability to multitask, stay organized and focused
            • Excellent follow up skills are an absolute must
            • Strong phone skills, including the ability to listen and offer empathy when necessary
            • Strong PC skills, specifically with Microsoft Windows Operating System, Office Applications and Outlook Email
            • Full time: Tuesday through Saturday from 7:00 am to 3:30 pm
            • Location: Stoughton, MA

             

            Boston Interiors offers an exceptional environment in which to cultivate and expand your professional talents and a well-balanced, competitive compensation and benefits package for employees and their families including:

            Paid Vacation; Health, Dental and Disability Insurance; Employee Assistance Program; Employee Discounts; 401K Retirement Plan; Tuition Reimbursement; Direct Deposit

            To be considered for this position, please send your resume and cover letter, with the job title in the subject line to: [email protected] Your cover letter should include a summary of your experience as it relates to the requirements for this position and your salary requirements.




            Operations Assitant


            Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced office assistant to provide customer service & delivery support.

            Essential Functions:

            • Front Desk/reception coverage
            • Answering Phones
            • General Support to all departments within Operations

             

            Qualifications:

            Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking an experienced Customer Service Coordinator.

            We are looking for an Office Assistant who is organized, detail-oriented, and able to multi-task. The ideal candidate must work well independently as well as in a team setting and be comfortable in a fast-paced environment.

            • Retail customer service background
            • Excellent customer service and communication skills in person, email and by phone.
            • Experience with retail customers and vendors and ability to work closely with peers in a professional office environment.
            • Prior retail/retail office support, preferably in furniture or direct retail customer service
            • Ability to multitask, stay organized and focused
            • Excellent follow up skills are an absolute must
            • Strong phone skills, including the ability to listen and offer empathy when necessary
            • Strong PC skills, specifically with Microsoft Windows Operating System, Office Applications and Outlook Email
            • Full time: Tuesday through Saturday from 7:00 am to 3:30 pm
            • Location: Stoughton, MA

             

            Boston Interiors offers an exceptional environment in which to cultivate and expand your professional talents and a well-balanced, competitive compensation and benefits package for employees and their families including:

            Paid Vacation; Health, Dental and Disability Insurance; Employee Assistance Program; Employee Discounts; 401K Retirement Plan; Direct Deposit

            To be considered for this position, please send your resume and cover letter, with the job title in the subject line to: [email protected] Your cover letter should include a summary of your experience as it relates to the requirements for this position and your salary requirements.

             

            Furniture Repair Technician/Customer Service Road Technician


            Boston Interiors is a successful home furnishings retailer with seven stores in Eastern Massachusetts and New Hampshire. We are seeking a highly motivated, experienced Customer Service Road Technician with terrific communication and customer service skills. We offer a competitive salary and excellent benefits.

            The Customer Service Road Technician performs in home service appointments for our customers to repair furniture. The technician works closely with the customer service team to satisfy any furniture damages or manufacturer defects our customers experience. Repairs include touching up wood finishes, upholstery, mechanism replacements, adjusting sectional clips, leveling legs, adjusting drawer glides, replacing seat cores, cleaning upholstery.

            Essential Functions:

            • Travel to customers' homes to assess and complete furniture repairs
            • Demonstrate professionalism, confidence, and positive energy while working in customers' homes
            • Work efficiently in customer homes to resolve service issue within dedicated time frame
            • Repair merchandise, properly install and adjust product per the service ticket and report back to Customer Service Manager
            • Utilize best methods for resolution to repair an item in the customer’s home
            • Reliable and works independently
            • Ability to communicate with customers effectively
            • Master products and company knowledge
            • Adhere to state traffic and transportation laws
             

            Qualifications:

             

            We are looking for a skilled technician who is capable of working quickly, efficiently, independently and has excellent communication skills.

            • 1 Year experience working with wood furniture, leather, fabric & upholstery
            • Color matching & blending
            • Wood repairs and Touch ups
            • Upholstery repairs including structural/mechanism replacements
            • Excellent time management skills and attention to detail
            • Making repairs to furniture requires lifting, bending, kneeling, stooping and moving furniture items to accommodate the repairs necessary to satisfy the customer
            • Ability to lift 50lbs
            • A clean motor vehicle record and valid driver’s license

            Schedule: Full time Tuesday – Saturday 7:00 am – 3:00 pm

            Summary of Benefits:

            Paid Vacation and Holidays
            Paid Training, Health, Dental and Disability Insurance
            Employee Discounts
            401K Matching
            Retirement Plan
            Tuition Reimbursement

            Corporate Headquarters

            Boston Interiors
            301 Page Street
            Stoughton MA, 02072

            To apply, please send your resume with the job title in the subject line to: [email protected]


            Disclaimers

            Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

            Boston Interiors is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Boston Interiors discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

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