Returns

We take great pride in the quality of our merchandise. If there's a problem with an item we will work with you to find the perfect piece or simply take it back. For return authorization, please call or email us. A return shipping label can be provided for UPS orders and the cost of the shipping will be deducted from your refund or store credit. Unapproved returns will not be accepted.

Phone: 1-800-847-1336
Email: [email protected] or through our site

Mailing address for approved returns:

Boston Interiors, Attn: Returns
301 Page Street
Stoughton, MA 02072


Return Policies

An original receipt is required for all returns and exchanges.

Stock Furniture

Full store credit, less delivery and pickup charges. Returns must be made within 7 days of receipt of goods and in original condition. Mattresses, foundations, and motion bases are considered final sale and are not eligible for return unless part of the Simmons 30 Day Comfort Tribal.

Stock Rugs & Accessories (includes: lighting, wall decor, accents, pillows, and throws)

Returned in original packaging and in new condition within 15 days of receipt of goods may receive full refund less original and return shipping fees.

Holiday return policy: Accessories purchased as gifts between December 1 - 24 may be returned for refund or exchange by January 14, 2017. Returns must be in original packaging or new condition and be accompanied by a receipt. Clearance accessories are excluded.

Special Order Merchandise

Store credit less 30% of the net sale, less delivery and pickup charges. Returns must be made within 7 days of receipt of goods and in original condition. Mattresses, foundations, motion bases, table pads, slipcovers, toss pillows, and part orders are considered final sale and are not eligible for return unless part of the Simmons 30 Day Comfort Trial.

Refunds

For any refund, we will credit the same credit card account on which you charged the original transaction.  If the card used in the transaction is no longer available, or if your payment was made by cash, check, traveler’s check or money order, we will mail you a check from our corporate office within sixteen (16) days.  We can only issue checks to the person(s) listed as the sold to party on the original transaction.

Coupons & Special Offers

Return or cancellation of items may result in adjustment or loss of original discount.

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